Privacy Policy – AMG Arts

At AMG Arts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website www.amgarts.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment gateways)

Customization Information

Names, text, dates, or messages provided for customized calligraphy or gift products
Uploaded images or references (if applicable)

Technical Information

IP address
Browser type and device information
Pages visited and browsing behavior (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Create customized calligraphy and personalized gift products
Communicate order confirmations, updates, and delivery details
Provide customer support
Improve our website, products, and services
Send promotional offers or updates (only if you opt in)

3. Sharing of Information

We do not sell or rent your personal information.

Your data may only be shared with:

Payment processors (for secure transactions)
Delivery and courier services (for order fulfillment)
Service providers who assist in operating our website

All third parties are obligated to keep your information confidential.

4. Payment Security

All payments are processed through secure and trusted third-party payment gateways. We do not store or have access to your complete payment card details.

5. Cookies & Tracking Technologies

We use cookies to:

Enhance your browsing experience
Remember preferences
Analyze website traffic

You may disable cookies through your browser settings, but some features of the website may not function properly.

6. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Improve our services

Customization details are kept securely and used only for order fulfillment unless consent is given otherwise.

7. Your Rights

You have the right to:

Access your personal data
Request corrections or updates
Request deletion of your data (subject to legal requirements)
Opt out of marketing communications at any time

To exercise these rights, contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us.